Frequently Asked Questions

Q: How does Puppetoon! work?
Kids communicate and team together using on-screen puppets. Use it for individual, group, varied caseloads — it’s one tool for multiple purposes. Storytelling, social language, curriculum, articulation, fluency, voice.

Q: What training is available?
We host webinars for our members. We also have “how to” videos.

Q: How many users can play at a time?
Puppetoon! can be used by up to 4 players at a time per computer. You can use multiple computers at the same time including multiple groups playing at once — perfect for classroom, camp or clinic use.

Q: How long do sessions last?
Well, that depends on the use. Storytelling usually takes 30 minutes/day for 4-5 days to reach end performance. Team building and creation time is off-screen. Puppetoon! is the on-screen practice. Children enjoy finishing their sessions with Puppetoon! It’s fun and they ask for more.

Q: Are Xbox controllers included?
The Xbox controllers are not included in the cost of your membership. Many children already have these controllers at home or they can easily be purchased separately. Contact us if you need help.

Q: Do I need experience using a controller?
No. It takes the average user about 30 seconds to develop the competency they need! We have a manual and videos to walk you through the process.

Q: How do I login to Puppetoon!?
Puppetoon! has an authentication login and download. You can access your Puppetoon! account from any computer that’s connected to the Internet.

Q: When does my membership start?
Puppetoon!’s official launch is Dec 1st, 2017. We will activate your membership that morning and email you with instructions to get started. You can try Puppetoon! risk-free for 30 days.

Q: How do I claim the ASHA launch special?
Try Puppetoon! free for 30 days. To claim the ASHA launch special, simply request to upgrade to one of our monthly or annual paid memberships before your 30 day trial ends.

Q: Can I save the audio for each session?
You can create your own audio files. These are not retained by SaySo.

Q: What’s in the future for Puppetoon?
We unlock new stages, puppets and features with usage over time.